SpringHill Suites Richmond Virginia Center in Glen Allen, VA

9701 Brook RdGlen Allen, VA 23059
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Located in suburban Glen Allen, the SpringHill Suites Richmond Virginia Center Hotel offers contemporary accommodations near Kings Dominion Theme Park, the University of Richmond and other top area attractions. Guests can enjoy complimentary daily breakfast and high-speed Internet access, an indoor heated pool, an on-site fitness center, a boardroom for small meetings, and more.

Good To Know

from Ashley, one of our Glen Allen Travel Experts
  • Start the day with a complimentary continental breakfast.
  • Never miss a notification with free WiFi.
  • Complimentary on-site parking offered to guests.
  • Rooms include a refrigerator, a microwave, and a coffee/tea maker.

Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Complimentary Newspapers
  • Dry Cleaning/Laundry Services
  • Elevator
  • Express Checkout
  • Fitness Facilities
  • Free Continental Breakfast
  • Free Parking
  • Guest Laundry
  • Hot Tub
  • Indoor Pool
  • Meeting Facilities
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from Springhill Suites By Marriott Richmond Virginia Center
Check-In: 3:00pm Check-Out: 12:00pm
Property Location
When you stay at Springhill Suites By Marriott Richmond Virginia Center in Glen Allen, you'll be in the suburbs and close to Virginia Randolph Museum and Lewis Ginter Botanical Garden. This eco-friendly hotel is within close proximity of James River Cellars Winery and Lewis Ginter Botanical Garden.

Make yourself at home in one of the 136 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include complimentary weekday newspapers and separate sitting areas, as well as multi-line phones with free local calls and voice mail.

Rec, Spa, Premium Amenities
Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness facility. Additional amenities include complimentary wireless Internet access and a television in the lobby.

A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, audiovisual equipment, and express check-out. Planning an event in Glen Allen? This hotel has facilities measuring 300 square feet (27 square meters), including a meeting/conference room. Free parking is available onsite.

Reserve Williamsburg Customer Reviews

Brittany Hive
2 Reviews
Verified Traveler
"It was ok"
August, 2016
Rooms were clean, great customer service, only thing I didn't like was the pool and our tv messed up. Pool was dirty and got very limited channels on the tv!! Other then that it was great!!!
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TripAdvisor Reviews
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"Nice hotel outside of the city"
TripAdvisor user rating 4 out of 5
Reviewed December 15, 2017 NEW
We stayed here for 3 nights for a wedding at the Science Museum. Rooms had plenty of room for our family of 5. Clean and quiet. Super nice staff. My big complaint would be the complimentary breakfast. There were issues every morning we were there. On the second morning, we were there for about 45 minutes. In that entire time we never saw one person in the breakfast area - we looked - and there were no forks. Anywhere. The entire time. There were several spots silverware was set up and no forks. Other mornings there were empty food containers, no-one to replace anything. It was like they set up in the morning and then never came back. There were waffle makers 2 of the mornings set up in an adjacent conference room, nothing the third morning. The whole breakfast situation was disappointing. But the rest of the hotel, staff, rooms were all good. We did not get a chance to use the pool and hot tub, but it looked clean.
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Ottawa, Canada
"Pleasant, helpful staff; rest is what we expected from Springhill Suites"
TripAdvisor user rating 3 out of 5
Reviewed December 06, 2017 NEW
We stopped here twice in just over a week - once going south and then on our way home. The hotel staff with whom we interacted were largely pleasant and helpful, responding to our questions and requests in a friendly manner. The rooms were comfortable and clean - what we expect from a Springhill Suites facility. On one visit we were at the front of the building, on the return we were at the back - seemed to be little difference between them, as the hotel is not that close to the highway. This was a good overnight hotel for us.
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Jaime O
"Bereavement stay did not end well...very disappointed"
TripAdvisor user rating 1 out of 5
Reviewed November 27, 2017 NEW
My family and I stayed at this Marriott from 11/3/17-11/9/17. We were there for bereavement for the loss of a family member. Initially our stay was great, the front office staff (Hannah in particular) were very helpful and friendly. We had our room cleaned over the weekend without issue. The hotel itself needs updating and is not the cleanest but it was sufficient. On the Wednesday (11/8) before we left, we returned to the hotel in the late evening. Neither of our room keycards would work in the side door entrance (which had been working all week) and our room had not been fully cleaned. There were dirty towels left all over the room, and the trash had not been taken out. The beds were made but that was it. We also had items missing from our room including a brand new sweater with tags still on it. I called the manager who assured me that the matter would be investigated and I was told that the last night of our stay would be refunded since it was left in such a mess. It is now 11/27, I have called and left several messages with management and no one will call me back. I have yet to be refunded the last day of stay and I have yet to get the call back I was promised after they investigated about the missing items from our room. I am hurt and extremely disappointed in the lack of response. We were there for heartbreaking circumstances and believe we deserve better. I will be contacting corporate and will not be staying at this hotel again. I go to VA often to see my family and this will no longer be an option for us.
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Clearwater, Florida
"Enjoyed our stay"
TripAdvisor user rating 4 out of 5
Reviewed October 18, 2017
I was surprised by the negative reviews for this place. My wife and I found the employees very friendly and accommodating, nice large room layout, though a little outdated. Also liked the individual A/C control where you could set the exact temperature. The breakfast was also above average. The only negative was the parking, but we just used the side entrances.
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Chris N
Bristol, Pennsylvania
"excellent experience. Incredible staff!!!"
TripAdvisor user rating 5 out of 5
Reviewed September 21, 2017
This was our first time at the Springhill Suites. We were down in Richmond for a family event and the location made this hotel convenient. Room was clean. Staff was phenomenal! Especially Kenesha (?). We had one of those awful situations where we had left something of value behind by mistake. Hours later, when we called, Kenesha went to work and by working with the staff, they were able to find it and hold it until our son could pick it up. What could have ruined the weekend, actually made it that much better! Definitely stay here again. Also at the last minute, we invited our niece to join us for the weekend. She slept on the pull-out sofa, which she thought was very comfortable. The breakfast was very good as well, although on Sundays try to go early - the eating area fills up pretty quickly.
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Springhill Suites By Marriott Richmond Virginia Center is located at 9701 Brook RdGlen Allen, VA 23059
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Frequently Asked Questions about Springhill Suites By Marriott Richmond Virginia Center

Can I request a smoking room?
No. This is a smoke-free hotel property. Those who wish to smoke may do so in the designated outdoor areas.

How many rooms are in the hotel?
The hotel has 136 suites across 4 floors.

Is the hotel pet-friendly?

What types of parking are offered?
Complimentary, on-site self-parking is offered to guests.

Does the hotel offer WiFi?
Yes. Guests may use WiFi free of charge.

Can I request a crib and/or rollaway bed?
Portable play yard-type cribs with coverplay are available complimentary. Rollaway beds are available but may require an additional nightly fee at the discretion of hotel management.

Does my suite include an in-room safe?

Will my suite have a microwave and/or refrigerator?

Does the hotel offer a complimentary breakfast?

Does the hotel offer an airport shuttle?